If you have been banned for any reason, we will have sent you an email explaining the reason for your ban and how long it will last.
Please check your email for information about the ban on your account. If you can’t find the email, please check your spam/junk folder.
If you didn’t get an email, it may be because we will only send email about an account to the email address associated with that account. If the email address associated with your SmallWorlds account is incorrect, you won’t get any email from us.
If you feel that your account has been unfairly banned, or you didn’t get the email and want to know more details about the ban, please contact our customer services team by clicking here, and they will look into it for you.