Why Was My Payment Declined?

SmallWorlds Community Services -

Usually payment declines are an error on the payment provider's side of payment processing.

Due to privacy reasons we often are unable to identify the cause of payment declines so we ask that you contact the payment provider directly.


Payment Provider Contact Details:

Contact Xsolla (Default Credit Card Provider)


Contact PayPal 


Contact Openbucks



(Formerly known as Zong)

+1(877)207-7972 or  email cp.support.usa@paypal.com

Was this article helpful?
2 out of 3 found this helpful
Powered by Zendesk