It is important that our player's unauthorised charges are investigated and resolved as quickly as possible.
Therefore, it is best to go directly to the payment provider for the most efficient handling of your case.
If you are unsure who your payment provider was, please check your credit card statement and it will be listed in the payment details.
If you have any additional questions please contact our payments team by clicking here, and they will be able to help.
Payment Provider Contact Information
(Formerly known as Zong)