How to Find Your 4-Digit Pin

SmallWorlds Community Services -

Occasionally when paying using our payment provider Xsolla, players will be asked for a 4-digit pin to confirm their payment. This is standard practice for companies like PayPal to confirm a new account.

In order to find your code, please complete the following steps:

1. Create a new payment

2. Check your online banking account statement

3. A code will be generated in the description of a hold transaction for $1 or less

This is a hold transaction created specifically to send your code. The transaction will eventually be refunded to you.

Please note that this code only lasts for 3 hours, should your code expire please attempt to create a new payment.

For more information, or if you require additional help, please contact the payment provider directly:

Contact Xsolla (Default Credit Card provider)


Contact PayPal 

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